Our main goal as Customer Care is to make sure you receive all the help you need from the moment you show interest in our website, and throughout your experience when you choose to register. Our team will be here to support you.
How are we doing this?
We are :
* keeping you safe on the website by checking profiles and alerting you if there is any risk to your safety,
* approving the profile content of both you and your partner suggestions,
* helping you and guiding you through our website by replying to any of your requests received via our contact form, email, letter, or fax, and making sure we provide you with the best possible service,
* communicating your feedback to other departments in order to constantly improve the service that our company delivers to you.