Why can't I see my photo?

If you can't see your photo, it’s probably due to one of the following reasons:

  • The photo has not been approved yet.
  • The image did not conform to our quality criteria. Please visit the following article for more information: Which criteria must my photos meet?
  • You sent us the photo by email and we are currently processing it. We will let you know as soon as your photo has been successfully uploaded.

  • Technical issues might occur, meaning that the photo cannot be added yet. Please see the error message that is displayed when you try to upload your photo.